Guest Services
A serviced apartment offers all the convenience of a hotel-like services with the added space, privacy and flexibility of a kitchen and living area.
Better still, our apartments are great value compared to hotels. If you’re staying a while or sharing with friends or children, the savings are significant.
Our carefully selected, high-quality apartments allow you to eat, cook, relax and entertain. Perfect for experiencing an exciting destination at your own pace, whether you are a couple, family, group, solo traveller or on business!
We are experts in booking fully-furnished serviced apartments for short and long stays. Wherever you want to stay, our friendly and knowledgeable team will help you find the perfect place for you.
Housekeeping/ Laundry Services
Our apartments are visited regularly for a maintenance inspection and are serviced once weekly during occupation for cleaning and replacing linen and towels.
As an additional service, we can tailor our cleaning service to meet your requirements or see to any dry cleaning or ironing that you may need. Should a maintenance issue arise during your stay; our housekeeping team will be able to attend to this for you, all you need to do is just call us.
Hospitality Services - Complimentary
A complimentary welcome and household pack is delivered to your apartment prior to arrival as part of our Hospitality Services package. Please note this package is not replenished and guests are not expected to replace any item used.
Complimentary Welcome Pack Includes:
- Tea, coffee and sugar
- Toilet roll, shampoo and body wash, hair conditioner, hand wash, slippers, tissues, dishwasher tablets, washing capsules and washing-up liquid
Additional Cot/Bed Services
We can assist you in arranging the following:
- High chair and baby cot hire is £60 per week
- Extra foldaway bed is £25 a night
Should any of these be required for your reservation, please list these as a special request on your booking. Or simply, telephone us at least a day in advance of requiring as these items are not guaranteed to be available.
Local Travel & Entertainment Services
Local information can be found in our guest information folder in each apartment. We can assist you in arranging executive airport transfers.
Below is some useful links:-
Public transport – London Underground and National Rail
Airports – Heathrow Express, Heathrow Airport Guide, Gatwick Airport
Business Services
Each apartment has high-speed broadband with Wi-Fi. Should you require printing services, please list these as a special request on your reservation or, telephone us at least one working day in advance of requiring as these items are not guaranteed to be available.
Emergency Services
Emergency Contacts are available for local Doctors and Hospitals.
